Terms and Conditions

Terms & Conditions – ShukramaniStone.com

Effective Date: 26/04/2020

Welcome to ShukramaniStone.com. By accessing our website, placing an order, or using our services, you agree to the Terms & Conditions listed below. Please read them carefully.

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (“User”) and ShukramaniStone.com.
Using our website or placing an order means you have read, understood, and agreed to these terms.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Be legally capable of entering into a binding contract

3. Use of Website

You agree to use the website only for lawful and personal purposes.
Misuse, tampering, hacking, or attempting unauthorized access is strictly prohibited.

4. Product Information

We offer natural gemstones and gemstone-based accessories.

Please note:

  • Natural stones may vary in color, size, shape, and appearance

  • Product images are for representation only

  • Gemstone lab reports may vary based on gem type

  • We do not claim or guarantee any specific results, astrological effects, or outcomes from using our products

5. Order Process

By placing an order, you acknowledge that:

  • You have reviewed the product description and pricing

  • Your shipping/billing details are accurate

  • You understand that order confirmation depends on payment verification

  • Order may be cancelled if the product is out of stock or if suspicious activity is detected

You will receive order confirmation via email, SMS, or WhatsApp.

6. Payment Terms

We accept all approved online payment methods offered on our website.

You agree that:

  • Payments must be completed at checkout

  • For COD orders (if available), refusal at delivery may lead to account restrictions

  • In case of payment failure, the order will not be processed

  • Misuse of payment gateways or unauthorized transactions may lead to legal action

7. Pricing & Mispricing Disclaimer

While we try to display accurate pricing, errors may occur.

  • If a product is listed at an incorrect price due to a system error, typo, or technical issue, we reserve the right to cancel or modify the order, even after payment.

  • Any amount paid will be refunded in such cases.

8. Shipping & Delivery

We ship across India. Delivery timelines vary by location.
You will receive tracking details once the order is dispatched.

Delays due to courier partners, weather, holidays, or unforeseen events are beyond our control.

For details, refer to our Shipping Policy.

9. Returns, Replacements & Refunds

You may request a return or replacement if:

  • The item is damaged

  • You received the wrong product

  • The product does not match its description

Conditions:

  • Request must be raised within 3 days of delivery

  • Product must be unused, in original packaging

  • Shipping charges are non-refundable

  • Refunds are processed after inspection

We do not accept returns for:

  • Customized items

  • Used or damaged products

  • Items without packaging or certificates

For detailed guidelines, please refer to our Refund & Replacement Policy.

10. Intellectual Property & Copyright

All content on this website—including logos, product images, graphics, text, designs, and layout—belongs to ShukramaniStone.com.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

  • Use for commercial purposes

without written permission.

Unauthorized use may lead to legal action.

11. User Responsibilities

You agree not to:

  • Upload misleading, harmful, or unlawful content

  • Violate any applicable laws

  • Misuse the website or payment systems

  • Attempt to access restricted areas

  • Engage in fraudulent activities

Violation may result in account suspension or legal consequences.

12. Third-Party Links

Our website may contain links to third-party platforms (payment gateways, tracking pages, etc.).
We are not responsible for the accuracy, policies, or security of those websites.

13. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Uninterrupted website access

  • No errors, bugs, or downtime

  • Any specific healing, spiritual, or astrological outcome from gemstones

All uses are based on personal belief and cultural traditions.

14. Limitation of Liability

ShukramaniStone.com is not responsible for:

  • Indirect, incidental, or consequential damages

  • Courier delays or shipping issues

  • Misuse or mishandling of products

  • Loss due to inaccurate information provided by the user

  • Any claimed effects or benefits from gemstones

Our maximum liability is limited to the amount paid for the product.

15. Indemnification

You agree to indemnify and hold ShukramaniStone.com harmless against any claims arising from:

  • Violation of these Terms

  • Improper use of the website

  • Misrepresentation

  • Breach of laws or regulations

16. Updates to Terms

We may update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website means you accept the revised terms.

17. Governing Law

These Terms & Conditions are governed by the laws of India.

18. Contact Information

For questions or support:

Email: Shukramanistone@gmail.com
Phone: +91 8717965669

We’re here to help you.