Mix and Match

Privacy policy

Privacy Policy – ShukramaniStone.com

Last Updated: December 8, 2025
Effective Date: 01/12/2025

Shukramani Stone (“we”, “us”, or “our”) operates the website ShukramaniStone.com and provides all related services, products, features, and content (the “Services”).
Our store is hosted on Shopify, and online payments are securely handled by Shopify and Razorpay.

By accessing or using our Services, you agree to this Privacy Policy and understand how we collect, use, and protect your information.

1. Personal Information We Collect

We collect certain information to process orders, deliver products, and improve your shopping experience.

Information You Provide:

  • Full name

  • Billing & shipping address

  • Phone number

  • Email address

Payment Details

We DO NOT store or access your card details, UPI, net banking, or wallet information.
All payment information is processed securely by Shopify/Razorpay as per RBI guidelines.

Order-Related Information

  • Items viewed, added to cart, or purchased

  • Order history, refunds, exchanges

  • Communication through WhatsApp, email, or chat

Device & Usage Information

Automatically collected through cookies/analytics:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

2. How We Collect Information

We collect data:

Directly from you

When you place an order, create an account, submit a form, or contact customer support.

Automatically

Through cookies, pixels, scripts, and analytics tools.

From Shopify & Razorpay

As part of hosting, payment processing, and fraud prevention.

From Courier Partners

Only necessary shipping details are shared with delivery partners such as Blue Dart, Delhivery, DTDC, etc.

3. How We Use Your Information

We use your information to:

Provide & Improve Services

  • Process payments

  • Fulfill and ship orders

  • Manage returns & refunds

  • Personalize your experience

Marketing & Promotions

  • Send offers, updates, and product recommendations
    (You can opt-out anytime.)

Security & Fraud Prevention

  • Verify payments

  • Monitor suspicious activities

  • Protect your account access

Customer Support

  • Respond to queries

  • Resolve issues

  • Provide order updates

Legal Compliance

  • Maintain records

  • Respond to government/legal requests

4. How We Share Your Information

We do not sell or rent your personal data.

We only share your information with:

Shopify

For website hosting, checkout, and secure payment processing.

Razorpay

For safe, encrypted payment handling
(We never store your payment data).

Courier & Logistics Partners

To deliver your order:

  • Your name, address, and phone number are shared only for shipping.

Marketing/Analytics Tools

(Example: Facebook, Google Analytics)
Used only to improve website performance or marketing effectiveness.

Legal Authorities

If required by law or for fraud investigation.

5. Relationship With Shopify & Razorpay

Both platforms securely process payments and may store your information as part of standard e-commerce operations.

To understand their policies:

  • Shopify Privacy Policy

  • Razorpay Privacy Notice

We DO NOT store customer payment card details on our servers.

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart

  • Improve website performance

  • Provide personalized recommendations

  • Analyze website traffic

  • Run advertising campaigns

You may disable cookies in your browser settings, but some website features may not work properly.

7. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure Shopify hosting

  • Secure Razorpay payment gateway

  • Fraud detection tools

However, no system is 100% secure. We cannot guarantee complete security of transmitted data.

8. Children’s Privacy

Our services are not directed to children under the age of 18.
We do not knowingly collect data from minors.

9. Data Retention

We retain your information as long as necessary to:

  • Maintain your account

  • Fulfill orders

  • Provide customer support

  • Meet legal & tax obligations

10. Your Rights & Choices

You may:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of promotional emails

  • Request data portability

You may contact us to exercise these rights.

We may verify your identity before processing requests.

11. International Data Transfers

Your data may be transferred to servers in:

  • India

  • United States

  • Canada

(Where Shopify and connected apps operate.)

These transfers comply with global data protection standards.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes in our practices

  • Legal requirements

  • Changes in technology

Updates will be posted with a revised “Last Updated” date.

13. Contact Us

For questions, privacy requests, or concerns, contact us at:

Phone: +919575156674

Email: Shukramanistone@gmail.com
Address: Anjani Nagar, Near Bhamori Bridge
Indore, Madhya Pradesh – 452011, India